Edmund Optics® continues to monitor developments around COVID-19. While no one can predict the future, for now we have no immediate plans to alter how we serve you. We are still shipping product same-day and holding 24-hour customer service and support hours. If things change, we have contingency plans in place to prevent service disruptions and are taking our lead from local agencies and governments from around the world. To provide you the best possible service, we are leveraging our factories with redundant capabilities and our robust inventory of over 34,000 products located in five global distribution centers.
Our focus is always on the safety and well-being of our customers, employees, and suppliers. We will continue to share guidance and information as it becomes pertinent. As we have done for over 75 years, we continue to make customer service our #1 priority.
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To ensure the safety of our customers and employees, we are taking several precautions when packing and shipping product such as wearing gloves, keeping safe distances from each other and carrier drivers, wiping down all shipping carts stations, and practicing rigorous handwashing techniques.
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